Your DMs, worked every hour of the day.
Matrix Chatting is a dedicated chatting team for creators and agencies. Trained chatters learn your voice, build real relationships with your fans and turn conversations into PPV, tips and customs while you're offline.
Built for creators who are tired of the inbox, and agencies that need to scale it.
Get your nights back
You keep making content. We keep your fans talking, buying and coming back.
- Your inbox answered around the clock
- A team trained on your voice and your limits
- Nothing sent or promised that you haven't approved
- Paid only on the sales we bring in
Add chat capacity without hiring
We work quietly behind your agency, under your rules, on as many of your creators as you need.
- Dedicated teams per creator, with leads and managers
- Onboard new creators fast, without new hires
- Your pricing rules and content vault, followed exactly
- One point of contact for your whole roster
Everything that happens in the inbox, handled.
Connection first, sales second. Fans who feel known spend more, stay subscribed longer and come back.
24/7 shift coverage
Every hour covered by a scheduled team, so a fan messaging at 3 AM gets the same attention as one at 3 PM.
PPV and upselling
We build interest before we sell, and price from your vault and your rules. Never a PPV thrown at someone on hello.
Fan relationships
We learn who your fans are, from quiet buyers to big spenders, and talk to each one the way they want to be talked to.
Re-engagement
Quiet fans get brought back with a light touch. No spam, no pushy follow-ups, no burned subscribers.
Mass messages
Captions written in your voice for every mass PPV, timed for when your fans are actually online.
Custom requests
Every custom request is confirmed, checked against your limits and priced by you before anything is promised.
No one touches your account until they've been trained and tested.
Every chatter completes our six-module training before their first shift, then gets trained again on your personal voice guide.
Reviewed on a fixed schedule
Our head of training reviews every chatter again and again, not just once at hiring.
Live in days, not weeks.
Intro call
We learn your accounts, your fans, your prices and what's working today.
Voice guide
We write up how you talk, what you say yes to and what's off limits, and you sign off on it.
Team assigned
A dedicated team is trained on you, with close monitoring through the first week.
Full coverage
24/7 shifts go live, with regular check-ins on sales and what to adjust.
We get paid when you do.
Commission only.
We take a share of the chat sales we bring in. No setup fee, no monthly retainer, nothing to pay if we don't sell. Your rate depends on account size and agency volume, and it's set in writing on your intro call.
Questions we get a lot.
Which platforms do you chat on?
OnlyFans, Fansly and Fanvue. Ask us about others.
Will my fans notice a change?
Your team works from a voice guide you approve and is checked against it on every review, so your voice stays your voice.
Do I stay in control?
Yes. You set the prices, the limits and what's cleared to sell. We follow them and check with you on anything new.
Is my login safe?
Access is limited to the team working your account, and logins are never shared in chats or with anyone outside it.
Can you take a whole agency roster?
Yes. Agencies are a big part of what we do. We set up separate teams per creator, with leads and managers over them.
Need more than chatting?
Our sister agency MatrixMGMT handles full-service management: websites, traffic, posting and more.
Let's get your inbox covered.
Tell us a little about your account or your roster. We'll reply to set up a quick intro call.